Working With Integrity

Upholding Industry Regulations & Policies

Eli Lilly Canada adheres to the Code of Ethical Practices of Innovative Medicines Canada, as well as all laws, regulations and policies affecting our industry including those of Health Canada, the Pharmaceutical Advertising Advisory Board (PAAB), and Advertising Standards Canada (ASC).

We have also established strict internal guidelines to ensure that every interaction is conducted according to the highest ethical standards.

A researcher

If you would like to report a concern regarding Eli Lilly Canada's ethical conduct or practices, please contact the Chief Ethics and Compliance Officer at:

Eli Lilly Canada Inc.
3650 Danforth Avenue
Toronto, Ontario M1N 2E8
Phone: 416-694-3221

Lilly also operates a global Compliance and Ethics Hotline staffed by a third party organization, where employees can report an ethics or compliance concern (anonymously if they prefer) 24 hours a day, seven days a week.

Working With Health Care Professionals

Pharmaceutical companies routinely enter into contracts with physicians and other health care professionals who provide services as consultants, advisory board participants, and clinical trial researchers. These types of partnerships are an essential part of our business and of conducting medical research. In recent years, however, these relationships have been under increasing scrutiny. Eli Lilly Canada has implemented an enhanced anti-corruption and transparency program called Integrity in Business and created a specific department, the Eli Lilly Canada Business Integrity Office, to help ensure that our business transactions with health care providers are beyond reproach.

All proposed business transactions between Lilly and health care providers are first analyzed and logged, and if appropriate, approved by our Business Integrity Office. The process helps to document the fact that all business transactions with third-party physicians are appropriate and legitimate, and that we are paying a reasonable value for these services.

Commitment to Health, Safety and the Environment 

Eli Lilly Canada’s commitment to Health, Safety and the Environment (HSE) is aligned with Lilly’s values of respect for people, integrity, and excellence. All Eli Lilly Canada employees, visitors and contractors are provided with a work environment consistent with the highest standards of occupational and environmental health and safety.

Our Health, Safety and Environment Policy serves as the framework for our HSE Programs. All programs, policies, and related roles and responsibilities are based on relevant hazards, local regulations, and Eli Lilly and Company's HSE standards.